Privacy Policy

1. Introduction

CloudPixelSphere ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines how your data is gathered, utilized, revealed, and maintained when you visit our website cloudpixelsphere.sbs or engage our yacht charter offerings.

Utilization of our services indicates acceptance of this policy's outlined data handling procedures. This policy adheres to privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personally identifying details that you provide willingly when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our platform
• Engage in surveys or promotional activities

Such details might encompass:

• Identification and communication details (email, telephone, residence)
• Financial details (safely processed via external parties)
• Preferences and requirements for chartering
• Contacts for emergencies
• Food preferences or health-related details (if given)

2.2 Information Collected Automatically

A visit to our website results in the automatic collection of specific data regarding your device and browsing habits:

• IP details and geographical data
• Internet browser model and edition
• Webpages visited and duration of site engagement
• Referral sources
• Device specifics (model, screen resolution, etc.)

2.3 Cookies and Tracking Methods

To improve your web experience with us, we use cookies and related tracking mechanisms. These aid us in:

• Storing user choices
• Gauging web utilization and capacity
• Dispensing individualized content
• Refining our offerings

You have the capability to set cookie preferences via your internet browser configurations or our cookie acceptance pop-up.

3. Usage of Your Information

The information we accrue is utilized for these purposes:

• Service Provision: For facilitating yacht charter services, managing reservations and interchanging communications regarding your bookings
• Assistance to Customers: For addressing inquiries and providing support
• Transaction Processing: For conducting financial transactions and billing management
• Security Measures: For the protection of our operations and the safeguarding against deceptive activities
• Promotions: For transmitting marketing content and updates, should you agree
• Site Enhancement: For studying browsing behavior and advancing our website's functionalities
• Adherence to Laws: To abide by applicable legal requirements and rulings

4. Sharing and Disclosing Information

Your personal data is not available for sale, exchange or rental to third-party entities. We may divulge your information in these scenarios:

4.1 External Service Providers

Information may be shared with a select group of third-party providers tasked with assisting us in: payment processing; website management and upkeep; email campaigns; web analytics and performance tracking; customer helpdesk.

4.2 Legal Obligations

There are scenarios in which we might have to reveal your details as mandated by legal standards or in response to legal processes, court summons, emergency situations, or inquiries into potential illicit activities or fraudulence.

4.3 Business Transactions

In the case of corporate mergers, acquisitions, or asset sales, your details might be part of the transferred assets.

5. Information Security

Measures sophisticated in technology and organization are deployed to secure your private data against unsanctioned access, change, exposure, or eradication. These fortifications comprise encryption, secure servers, entry management, systematic evaluations, and instructive programs for our personnel.

Even though no mode of electronic data transmission or storage is infallibly secure, we are unable to warrant the unassailable security of your data.

6. Data Retention

The retention of your personal data is strictly as necessary to satisfy the original intents of its collection or as the law stipulates. Examples of retention periods:

• Charter bookings: 7 years (for tax/legal reasons)
• Marketing communications: until rejection or deletion
• Web analytics: 26 months
• After-sale support: 3 years following the last interaction

7. Your Rights and Choices

You have rights including the access to, correction of, elimination of (according to legal stipulations), transfer of data, opting out from marketing, and management of cookies. For the application of these rights, get in touch using the provided details below.

8. Third-Party Services

8.1 Google Analytics

We employ Google Analytics for the analysis of website utilization. It's possible to opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfaces

Our site may incorporate connections to social media platforms with distinct privacy practices.

8.3 Payment Intermediaries

Financial transactions are conducted by third-party services compliant with PCI DSS standards.

9. International Data Movement

Your data may be transferred to and processed in locations divergent from Portugal. We implement safeguards aligned with the prevailing privacy legislations.

10. Children’s Privacy

We do not purposefully engage children under 13 in our services, nor do we wittingly collect their details. If you surmise a minor has provided such information, please get in touch forthwith.

11. Modifications to This Privacy Policy

Policy alterations may occur to better align with operational shifts or legal adjustments. We will communicate these updates by posting the revised policy, emailing registered consumers, or displaying a notice on our platform. Continuation of service utilization post-revision date corresponds to consent of changes.

12. Contacting Us

For inquiries concerning this Privacy Policy or our data practices, reach us at:

13. Adherence to Google Ads User Consent Policy

Our compliance with Google Ads user consent policies is strict, with cookie/tracking settings adjustable at any time via our cookie settings interface.